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Need help?

Choose one of the options below to help answer your query. 

ASSESSMENTs & prescriptions
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Information about our online health assessments and prescription-only medicines.

SIDE EFFECTS
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Our triaging system will help you identify what side effects are considered common or adverse.

PAYMENTS & Refunds
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Information on how we process your payments for your prescription medication.

orders & DELIVERIES
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Find out more about our delivery services, cut-off times and tracking your orders.

MANAGE ACCOUNT
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Find out about how to manage your account, reset your password and control your preferences.

FEEDBACK OR COMPLAINTS
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Leave us feedback or report an issue for our team to review and get back to you.

Book a consultation with a clinician

Book a 20 minutes consultation with a clinician for £20. Earn 250 points for each consultation towards your treatment. 

Can't find what you're looking for?

Get in touch with our customer care team by filling out our query form. We aim to respond within 24 hours for most queries. If queries are deemed urgent, we may contact you by phone.

Our phone contact hours are:

Mon - Fri, 9am - 6pm​

​

Email us at: support@slimify.co.uk

Are you currently on any prescribed weight loss medication?
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